CA Clarity PHH Mortgage Transforms IT Services Management With CA Clarity

Business Challenge: One of the objectives associated with redefining IT as a service based organization was to leverage an IT governance solution so that the cost of IT services could be more granularly determined, tracked, and communicated to the business via monthly invoices. PHH Mortgage needed an integrated financial management solution to allocate costs of internally-funded projects, enhancement efforts, and maintenance and lights on labor to appropriate business units.

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